Privacy Policy

Effective Date: 1/1/24
Last Updated:1/4/26

Sparkling Palaces (“Sparkling Palaces,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.sparklingpalaces.com, request an estimate, book services, place a deposit, access the client portal, or otherwise interact with us.

INFORMATION WE COLLECT

Information You Provide to Us
We may collect information you choose to share, including your name, email address, phone number, service address, home and service details, scheduling preferences, communications, and transaction history.

Employment Application

For potential employees inputting their information into our website to apply for employment with us, we collect personal information such as your name, address, email and phone number. We may collect information related to your education and employment history as part of the application process; but not all requested information is required and we specifically indicate what information is required in order to submit an employment application.

Information Collected Automatically
When you use our website, we may collect IP address, browser type, device information, pages viewed, and cookie data.

Information from Third Parties
We may receive information from trusted service providers that help us operate our business.

HOW WE USE INFORMATION
We use information to provide services, communicate appointments, process payments, improve our website, send marketing communications if opted in, and comply with legal obligations.

COOKIES, ANALYTICS, AND ADVERTISING
We use Google Analytics and Google Ads to understand website use and support advertising. You can manage cookies through browser settings.

PAYMENTS AND DEPOSITS
Payments are processed securely through Stripe. We do not store full payment card numbers.

EMAIL AND TEXT COMMUNICATIONS
We may send appointment reminders, updates, newsletters, or promotions. You may opt out of emails or texts at any time.

HOW WE SHARE INFORMATION
We do not sell personal information. We share data only with trusted service providers, legal authorities if required, or during business transfers.

DATA RETENTION
We retain information only as long as necessary for business and legal purposes.

DATA SECURITY
We use reasonable safeguards, but no system is completely secure.

CHILDREN’S PRIVACY
Our services are not intended for children under 13.

YOUR PRIVACY RIGHTS
You may request access, correction, deletion, or opt out of targeted advertising as permitted by law.

DO NOT TRACK
We do not respond to Do Not Track signals.

CHANGES TO THIS POLICY
Updates will be posted with a revised date.

Privacy Policy

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